NLR is the French specialist in refurbished products. With more than 40 check points (functional and aesthetic) and a complete antibacterial cleaning, all products are delivered in a neutral white box with a new CE compatible accessories kit. (charger, USB cable, Sim extractor and pedestrian kit depending on the model) The entire processing of the products (tests, repairs, packaging, logistics, after sales service, customer service) is done in our factories in France. Delivery in 24h by Chronopost for any order placed before 13h with follow-up by email and/or SMS (for Corsica and DOM TOM a supplement will be asked, no delivery on weekends and holidays) Concerned about ecology, the invoices are sent by email with traceability of the IMEI. Our customer service answers all your questions from Monday to Friday, from 8am to 4pm.
Company name: ECONOCOM FACTORY
Display name: NLR
Street: 5 rue des orgueillous, ZAE LES AVANTS
Post code: 34270
City: SAINT MATHIEU DE TREVIERS
Country: France
Email: ecommerce@sofigroupe.com
Phone: 0659588854
Tax identification number: FR67538739053
Commercial register number: ECONOCOM FACTORY
You have the right to withdraw from this contract within 30 days without giving any reason.
The withdrawal period will expire after30 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us via (Sofi Groupe, ZAE Les Avants 34270 Saint Mathieu de Tréviers, tel +33(0) 4 67 55 39 40, fax [fax number, if any], e-mail ecommerce@sofigroupe.com)of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the model withdrawal form below,but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Ifyou withdraw from the contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from the contract. We will carry out such reimbursement using the same means of payment asyou used for the initial transaction, unless you have expressly agreed otherwise; in any event,you will not incur any fees as a result of such reimbursement.We may withhold reimbursement until we have received the goods back or you havesupplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods without undue delay and in any event, not later than 14 days from the day on which you communicateyour withdrawal from this contract to the following address: Sofi Groupe, ZAE Les Avants 34270 Saint Mathieu de Tréviers. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
To Sofi Groupe, ZAE Les Avants 34270 Saint Mathieu de Tréviers Tel +33(0) 4 67 55 39 40, Fax [fax number, if any] e-mail ecommerce@sofigroupe.com
I/We () hereby give notice that I/We () withdraw from my/our () contract for the sale of the following goods ()/for the provision of the following service () [text box to be filled in] - Ordered on ()/received on (*)[text box to be filled in] - Name of consumer(s)[text box to be filled in] - Address of consumer(s)[text box to be filled in] - Signature of consumer(s) (only if this form is notified on paper)[text box to be filled in] - Date[text box to be filled in]
(*) Delete as appropriate
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